About Us

About Us Get to know The Party Pros;
your neighborhood rental friends.

The Party Pros in Hillsboro OR

Professional Friendly Experience

Independent and locally owned for over a decade, we are an inspired group who wants to take your event to the next level. We are supported by state of the art software, a 25,000 square foot warehouse, and a fleet of modern delivery trucks.

With no hidden fees, we tackle anything from back yard bbqs to large-scale corporate events. Our honest commitment is to bring your event to life, giving you an opportunity to enjoy your own party.

FAQ

What are your business hours?

Monday-Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 4:30 PM
Sunday: Closed

From Memorial Day until Labor Day, we are open from 10:00am-2:00pm on Sunday.

We deliver 7 days a week between 8:00am-4:00pm. We can deliver before or after that time for an additional early/after hours fee.

We are closed the following days in observance of federal holidays:

New Year’s Day Memorial Day

Independence Day Labor Day

Thanksgiving & Black Friday Christmas Day


What hours do you offer deliveries and pick-ups?

The Party Pros will deliver/pick up at any time. However, if it is outside our normal business hours (8:30am-4:30pm), an additional delivery/pick-up fee will apply.

What is your delivery charge?

We will gladly deliver to the Portland Metro area and Western Oregon, as well as Southwest Washington. See below for our most popular delivery areas. Please call our showroom for the delivery price if you do not see your area listed below.

Hillsboro: $50.00 (roundtrip)

Portland Metro Area: $60.00 (roundtrip)

Yamhill County Wine Country: $60.00 (roundtrip)

Is there a minimum order required?

There is no minimum order required. The Party Pros is happy to help you, regardless of the size of your rental needs.

How long is a rental period?

A typical rental period is up to 72 hours. These 3 day rental prices are shown on our website. If you would like to keep any items longer than 3 days, those prices are available upon request.

What if I have to cancel my order?

We ask that any cancelations be done ASAP so that another customer can rent out that product. We do prefer at least 48 hours notice, but do understand that things can come up. The only cancelation policy we have is with our tents.

What are the charges if we break something?

Replacement fees vary according to the item. Replacement fees on items are available upon request.

Can I place my rental items on sand?

None of our items can be placed on sand. If they are, we will charge you the cost of replacing those items.

Can I place orders online?

We have a shopping cart feature where you can compile a list of rental items. This is then sent to us as a quote. Our employees will respond to your quote within 24-48 hours of the request. Please keep in mind that some items on your quote may or may not be available for your specific time period.

Do you have a price list?

You can view our prices on our website. We also have catalogs in our showroom featuring our most popular items.

How far in advance do I need to order?

We recommend reserving your items as early as possible to ensure availability, especially during the busy summer season. We will make every effort to provide items at the last minute for you.

When is the last day that I can change my order?

You may make any additions and modifications, depending on availability, up to 48 hours prior to the delivery or will-call date.

Will you set up my rental chairs, tables and linens?

The Party Pros offers set-up and tear-down services for an additional charge. Charges are available upon request.

Do I need to return my items clean?

We do not ask you to clean the dishware, flatware, glassware, or linens. We do ask that they be returned scraped off and free of large amounts of debris and placed in the containers in which they came. All other items should be returned clean to avoid a cleaning fee.

How does your tent reservation work?

Tents are required to be set up by The Party Pros. Tent set-up is included in the rental fee, but please keep in mind that the delivery fee is not included in that price. Reservations on tents and canopies are 25% non-refundable if canceled 30-3 days before delivery and then are 75% non-refundable if canceled 48 hours or less before delivery.

When do I need to pay for my reservation?

If you place an order within 2 weeks of your delivery/will-call date, you must pay in full. Otherwise, you can pay 50% of your order to guarantee that it’s reserved. All reservations must be paid for before day of delivery. You may pay with your card over the phone or in person at our showroom.

How will I know that my order is accurate?

We do everything we can to ensure the accuracy of your order. Our inside sales representatives will call you a week before your delivery to confirm your reservation.

What if something is wrong with my order?

Our store policy states that you need to let us know no more than 30 minutes after your delivery in the event something is wrong or missing. We will be happy to exchange it.

Will I be charged for unused items?

Any items that you do not end up using will not be refunded. If you were given the wrong item, then we are happy to switch it out for the correct item.

What are your rental policies?

Please see our terms and conditions here.

Can I special order linens?

If you would like a particular size or color linen, we can special order them for you. However, you will need to notify us at least two weeks before your event AND you will be required to pay 15% of each linen, in addition to the rental fee.

Can I schedule a personalized appointment?

Yes, you can! One of our sales representatives will be more than happy to customize tables for you with your desired colors and rental items. Please call our showroom at 503-844-9798 or email us at reservations@thepartypros.com to schedule an appointment today!

Can you come out to my event location to see if the tent/dance floor, etc. will fit?

Yes, of course! We offer complimentary site visits where one of our employees will measure out the area to see what size tent, dance floor, stage, table configuration, etc. will fit. Please call our showroom at 503-844-9798 or email us at reservations@thepartypros.com to schedule a site visit today!

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Serving the Portland metro area with all your special event and party rental needs.